Overall I’m happy with this product, the wood frame is beautiful and as expected, and it actually fit my wedding bouquet which was hard to find. No real complaints but be aware it doesn’t swing open (the back just screws on) and doesn’t come with hanging hardware, not a big deal. Would recommend!How are you supposed to use this?!? This frame came without any directions! Am I supposed to unscrew the back?!? Please help….Update never got a response but figured it out… now how can I get themYo send a plexiglass since mine is cracked!I am unsure how many stars to give this terrific frame. This is for ONE frame (the photo is confusing w showing two frames.) It seems to be metal over wood, & REALLY well made (I have tried all number of frames on-line.) The interior shims & backing, on this white shadowbox frame are black. Standard would be white. The measurements given (ie.16" x 22") are interior measurements without the shims. The issue is that there is no rabbet on which the art can rest; ie. the shims extend all the way back to the backing, with no (lip) on which the art can rest. The inside measurement from thin plexi to the backing is 1 3/4". I will replace the shims with white 1 1/2" x 1/4" foam core, & it will work well. The back foam core backing extends to the edges of the frame, & my 16" x 22" frame came with10 phillips head screws holding the foam core snug to the back of the frame. They include D rings, screws, & wire, for hanging. Elegant.I ordered this on my Amazon phone app & fewer sizes were offered (most all being non standard sizes) than I now see are available on my laptop. This is the best made frame I have found. The company may fix these small issues.